Yoga Silicone Massage Stick for Muscle Relaxation
Yoga Silicone Massage Stick for Muscle Relaxation
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Shipping Information
Shipping Information
Thank you for visiting and shopping with us! Below are the details of our shipping process:
🚚 Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
In cases of high order volume or delays due to external factors, we will notify you by email.
🌍 Shipping Times & Delivery
Domestic (U.S. / Local Region):
Estimated delivery time is 5–10 business days.
International:
Estimated delivery time is 7–20 business days, depending on your location.
Please note that delivery times are estimates and may vary due to customs delays, local postal services, or other factors outside our control.
💸 Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — check our homepage or banners for active deals.
✈️ International Shipping & Customs
We ship worldwide!
Please note that customs fees, duties, and taxes (if applicable) are the responsibility of the customer. We are not responsible for delays caused by customs.
❗Incorrect Addresses
Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
📦 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. Please allow 1–2 business days for the tracking link to update.
Refunds & Returns
Refunds & Returns
Refund & Return Policy
Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes things don’t work out. Please review our policy below:
✅ Returns
We accept returns on eligible items within 14 days of delivery.
To be eligible for a return;
The item must be unused and in the same condition that you received it.
Please note: Return shipping costs are the responsibility of the customer unless the item was defective or damaged upon arrival.
🔁 Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at [your email here] with your order number and a photo of the issue.
💰 Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
📩 Start a Return
To initiate a return, please contact us at franckshopify27@outlook.com with your order number and reason for return. We’ll provide return instructions within 24–48 hours.
📦 Return Address
Please do not send your purchase back to the manufacturer or any address listed on the packaging. Contact us first to confirm the return location.
